This policy covers advertising bookings, sales representative accounts and archive storage bought from Narkoc Inc. Refunds for tokens are in the Refund Policy.
| When you cancel | What happens |
|---|---|
| Before you pay | No charge. The slot is released. |
| 7 days or more before the start date | Full refund. |
| Fewer than 7 days before the start date | You choose: a refund of half the amount paid, or a move to a later date at no charge. |
| After the booking has started | No refund for days already shown. Blocks that have not started are refunded in full. |
A move to a later date depends on a free slot for that audience.
You can cancel a representative account at any time. The fee is charged to the end of the month in which you cancel. Fees are billed in arrears, so there is nothing to refund.
If we cancel a paid booking for a reason other than a breach of the content guidelines, we refund every day not shown, in full.
If we remove an article because it breaks the content guidelines, the booking ends and is not refunded.
You can close your partner account at any time by email. Unused tokens are handled under the Refund Policy.
Nothing in this policy limits the rights you have under South African law, including the Consumer Protection Act and the Electronic Communications and Transactions Act where they apply to you.
Narkoc Inc, trading as Tari · Company registration 2020/466657/21
Unit 12, Gateside Manor, Broadacres Extension 8, Johannesburg, 2191, South Africa
Phone +27 79 895 9404 · Email admin@gettari.co.za