Delete your Tari account

Delete your account in the Tari app, or email us and we delete it for you.

In the app

1. Tap the ⋮ menu, then Settings.
2. Tap your name at the top.
3. Under Danger zone, tap Delete my account.
4. Tap Delete account, then sign in again to confirm.

By email

Email hello@gettari.co.za from the address on your account, with the subject "Delete my Tari account". We confirm the request is from you, then delete the account.

What is deleted

• Your sign-in and profile.
• Everything stored under your account in Tari's cloud, such as your synced lists, cases and settings.
• Your connections, verification records, invitations you sent and invite links you created.
• Your links to billing companies, and your partner profile, wallet and submissions if you have them.
• Your Insights feedback and activity records.
• Any shared list, team or billing company account where you are the last member.

What is kept

• Cases and photos you already shared into a list that others still use stay with that team.
• Messages you sent stay in the chat history.
• Claims already sent to a billing company stay with that company as its records.
• Articles and sponsored items already published stay published.
• New procedure names you entered stay in Tari's procedure catalogue queue, without your name.
• Admin audit logs and AI usage cost records, kept for security and accounting.

If you own a shared list, team or billing company account that others still use, ownership passes to another member.

On your devices

Files in your records folder are yours and are not deleted with your account. Delete them yourself.

Questions: hello@gettari.co.za.